Returns & Refunds

Our Policy

We want you to receive exactly what you ordered, in perfect condition. Because of this, returns and exchanges are only available in the following case:

• The item arrived physically damaged
• The item arrived with a missing piece or part

Returns or exchanges are not available for change of mind, personal preference, or simply not liking the product once received. Please review product photos and descriptions carefully before ordering.

How to Report Damage or a Missing Piece

Contact us at shiptall.store@gmail.com within 48 hours of delivery, with your order number and clear photos of the damage or the missing part. We'll review and arrange a replacement or refund once verified.

Refunds

Once a damage/missing-piece claim is approved, refunds are processed back to your original payment method within 5-10 business days.

Questions? Reach out on our Contact page.